Terms of service

Terms of Service

Last Updated: June 2026

Welcome to Vlookup Atelier. By accessing our website, browsing our collections, or placing an order, you agree to be bound by these Terms of Service. Please read them carefully before using our website.

1. General

Vlookup Atelier provides premium women's fashion apparel and related products through our website. By using our website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice.

2. Products & Product Information

We strive to display our products as accurately as possible. However:

Actual product colors may vary slightly due to screen settings and photography.
Product descriptions, prices, and availability are subject to change without notice.
We reserve the right to discontinue any product at any time.

3. Orders & Acceptance

When you place an order, you are making an offer to purchase a product.

We reserve the right to:

Accept or reject any order.
Cancel orders due to pricing errors, stock unavailability, suspected fraud, or other reasons.
Request additional verification before processing an order.

An order is considered accepted only after payment is successfully received and confirmation is sent by us.

4. Pricing & Payments

All prices displayed on the website are in Indian Rupees (INR).

Applicable taxes and shipping charges, if any, will be displayed during checkout.

We reserve the right to modify prices without prior notice.

5. Shipping & Delivery

Delivery timelines provided on the website are estimates only and are not guaranteed.

Vlookup Atelier shall not be responsible for delays caused by:

Courier partners
Weather conditions
Government restrictions
Force majeure events
Other circumstances beyond our control

Risk of loss and ownership of products passes to the customer upon successful delivery.

6. Return, Refund & Cancellation Policy

Please refer to our Return & Refund Policy for complete details.

Key points:

We do not accept returns or exchanges for reasons such as incorrect size selection, change of mind, or personal preference.
Returns are accepted only in cases where a product is received damaged, defective, or incorrect.
Claims regarding damaged or incorrect products must be reported within 48 hours of delivery.
Orders may only be cancelled before dispatch.

7. Intellectual Property

All content on this website, including but not limited to:

Logos
Brand names
Product images
Graphics
Text
Videos
Website design

is the exclusive property of Vlookup Atelier and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

8. User Conduct

You agree not to:

Use the website for unlawful activities.
Upload harmful software or malicious code.
Attempt unauthorized access to our systems.
Copy, scrape, or misuse website content.
Provide false or misleading information.

Violation of these terms may result in suspension or termination of access to the website.

9. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the content, policies, or practices of any third-party websites and encourage users to review their respective terms and privacy policies.

10. Limitation of Liability

To the maximum extent permitted by law, Vlookup Atelier shall not be liable for any indirect, incidental, consequential, or special damages arising from: